MSD Partners

MSD Partners became Demets&Heuskin
Please redirect to our new websites:
www.demetsheuskin.eu 
www.dh-academy.eu

Sourcing Facilitation

Sourcing activities or services does not change so much the underlying processes, but it fundamentally changes the way they are managed. Internal processes and staff need from now on to be managed through contractual negotiations and Service Level Agreements. The topics of means, technology and staff fade away, leaving room for service quality, financing mechanisms and operational engagements. The corresponding Steering and Governance Methods need fundamental adaptation to be able to raise the Challenge. MSD Partners helps Business and IT Organizations to make the turn!

Turning Knowledge into Competencies

Choosing for MSD Partners is the choice for years of practical experience with steering and managing Sourcing relations. Notwithstanding expertise in public frameworks like ISPL, e-SCM or CMMI for outsourcing organizations, MSD Partners has developed proven Steering and Management Models for achieving control over your supplier-client relations:

Demand Management Organization
The Demand Management Organization is a framework representation of the collected best practices in steering and managing sourcing relationships. The model aims to provide coherent and integer guidance on how to structure processes, roles and tools in a relationship between one or more clients and one or more suppliers. D.M.O. is fully compliant with public frameworks, adding essentially coherence and structure. The biggest benefit is that it provides comprehensible guidance, with limited theoretical considerations but loads of practical tips.

Five Steps Model

The Five Steps Model is a sequential process approach on managing Sourcing Projects. The approach is fully compliant with DMO and ISPL. It emphasizes on providing coherent guidance on running project specific activities within large or medium sized outsourcing projects.

Sourcing Assessments and Audits

When acquiring services, you only know what you get when it is already delivered. Therefore it is of utmost importance to evaluate upfront the likeliness of achieving satisfaction. MSD Partners is proficient in evaluating suppliers’ maturity levels, assessing and auditing effectiveness of requirements and corresponding operational arrangements. MSD Partners provides completely independent advice, fact-based and considered.

References

 Major Airline Company

The company decided to outsource completely IT Service Provision. MSD Partners helped installing the necessary control and governance processes to steer results and future development.

Major Pharmaceuticals Company

Confidence between internal teams and the outsourcer was completely gone, although they were still contractually bound for years. MSD Partners installed the control and alignment processes. As a result, both client and provider were stimulating each other to further improvements.